Shipping policy

Once your order has been confirmed by us and payment completed, we will aim to ship your goods within 5 working days.  Many of our products are made to order and in some circumstances it may not be possible to ship within 5 days.  If for whatever reason the goods which you have ordered are not available, we will inform you as soon as possible and will provide a full refund of any money paid by you within the same 30 day period.

Delivery times are not guaranteed.  If delivery is delayed due to any cause beyond our reasonable control, we will contact you to make an alternative arrangement for delivery. If a package is lost by the carrier once it has left our possession, you should follow-up with the carrier for resolution.